903 Physical Therapy
Whitesboro, Tx
Front Desk / Patient Care Coordinator Application
903 Physical Therapy
Whitesboro, Tx
Front Desk / Patient Care Coordinator Application
Whitesboro, TX | Patient-First • Community-Focused • Team-Oriented
Be the first smile patients see, & the reason they feel cared for before treatment even begins.
At our clinic, the front desk is not an afterthought. It’s one of the most important roles in the building. We’re a community-centered physical therapy clinic that believes healthcare should feel human, not rushed or transactional.
Every patient who walks through our doors is trusting us with their health, and our front desk team sets the tone for that experience. If you love helping people, building relationships, staying organized, and being part of a fun, hardworking team that genuinely cares, this could be the role you’ve been looking for.
Who We Are
We are a patient-first, technology-forward physical therapy clinic serving the Whitesboro community. Our mission is to improve the health and well-being of our community by helping people restore function, prevent injury, and reach goals they didn’t think were possible.
We believe in:
Respect and compassion
Education and empowerment
Teamwork and growth
Doing things the right way, not the rushed, corporate way
Who we're looking for
This role is for someone who is:
Warm, friendly, and genuinely enjoys helping people
Organized, reliable, and detail-oriented
Comfortable multitasking in a fast-paced environment
A strong communicator, in person and on the phone
Coachable, team-first, and willing to learn
This is not a good fit if you:
Dislike interacting with people
Prefer to work alone without collaboration
Struggle with attention to detail or follow-through
Are just looking for “any job”
What You'll do
As our Front Desk / Patient Care Coordinator, you’ll be responsible for creating a smooth, welcoming, and professional experience for every patient.
Your responsibilities include:
Greeting patients and creating a positive first impression
Scheduling appointments and managing the clinic calendar
Answering phones, texts, and emails with professionalism and warmth
Verifying insurance information and collecting co-pays
Supporting therapists and leadership with administrative needs
Helping maintain an organized, efficient, and upbeat clinic environment
Building relationships with patients and making them feel known and cared for
what a successful day looks like
Patients feel welcomed, calm, and confident in their care
Schedules run smoothly and efficiently
Communication between patients, therapists, and staff is clear
Problems are solved with a positive, solution-oriented mindset
The clinic feels organized, supportive, and energetic
Schedule & Work Environment
Full-time position
Consistent schedule
Fast-paced but supportive team environment
Non-corporate, family-style clinic culture
You are a valued part of the care team, not “just the front desk”
Compensation & Benefits
Pay based on experience
Health, dental, and vision insurance
Paid time off and sick time
Retirement plan with 2% employer match
Opportunity for growth and increased responsibility over time
Work in a positive, fun, and meaningful environment
why people love working here
Our team consistently says they love:
The supportive, non-corporate culture
Feeling appreciated and recognized
Working with people who genuinely care about patients
Being part of a clinic that values relationships over numbers
We celebrate wins, support one another, and take pride in the impact we make in our community.
Requirements
High school diploma or equivalent
Previous customer service or front desk experience preferred (healthcare a plus, but not required)
Strong organizational and communication skills
Comfort using computers and learning new software
Reliable transportation
We’re not just filling a desk, we’re adding a teammate. If you want a role where your work matters, your kindness is valued, and your effort directly impacts patients’ lives, we’d love to meet you.
Apply today!
Whitesboro, TX | Patient-First • Community-Focused • Team-Oriented
Be the first smile patients see, & the reason they feel cared for before treatment even begins.
At our clinic, the front desk is not an afterthought. It’s one of the most important roles in the building. We’re a community-centered physical therapy clinic that believes healthcare should feel human, not rushed or transactional.
Every patient who walks through our doors is trusting us with their health, and our front desk team sets the tone for that experience. If you love helping people, building relationships, staying organized, and being part of a fun, hardworking team that genuinely cares, this could be the role you’ve been looking for.
Who we Are
We are a patient-first, technology-forward physical therapy clinic serving the Whitesboro community. Our mission is to improve the health and well-being of our community by helping people restore function, prevent injury, and reach goals they didn’t think were possible.
We believe in:
Respect and compassion
Education and empowerment
Teamwork and growth
Doing things the right way, not the rushed, corporate way
Who we're looking for
This role is for someone who is:
Warm, friendly, and genuinely enjoys helping people
Organized, reliable, and detail-oriented
Comfortable multitasking in a fast-paced environment
A strong communicator, in person and on the phone
Coachable, team-first, and willing to learn
This is not a good fit if you:
Dislike interacting with people
Prefer to work alone without collaboration
Struggle with attention to detail or follow-through
Are just looking for “any job”
What You'll do
As our Front Desk / Patient Care Coordinator, you’ll be responsible for creating a smooth, welcoming, and professional experience for every patient.
Your responsibilities include:
Greeting patients and creating a positive first impression
Scheduling appointments and managing the clinic calendar
Answering phones, texts, and emails with professionalism and warmth
Verifying insurance information and collecting co-pays
Supporting therapists and leadership with administrative needs
Helping maintain an organized, efficient, and upbeat clinic environment
Building relationships with patients and making them feel known and cared for
what a successful day looks like
Patients feel welcomed, calm, and confident in their care
Schedules run smoothly and efficiently
Communication between patients, therapists, and staff is clear
Problems are solved with a positive, solution-oriented mindset
The clinic feels organized, supportive, and energetic
Schedule & Work Environment
Full-time position
Consistent schedule
Fast-paced but supportive team environment
Non-corporate, family-style clinic culture
You are a valued part of the care team, not “just the front desk”
Compensation & Benefits
Pay based on experience
Health, dental, and vision insurance
Paid time off and sick time
Retirement plan with 2% employer match
Opportunity for growth and increased responsibility over time
Work in a positive, fun, and meaningful environment
why people love working here
Our team consistently says they love:
The supportive, non-corporate culture
Feeling appreciated and recognized
Working with people who genuinely care about patients
Being part of a clinic that values relationships over numbers
We celebrate wins, support one another, and take pride in the impact we make in our community.
Requirements
High school diploma or equivalent
Previous customer service or front desk experience preferred (healthcare a plus, but not required)
Strong organizational and communication skills
Comfort using computers and learning new software
Reliable transportation
We’re not just filling a desk, we’re adding a teammate. If you want a role where your work matters, your kindness is valued, and your effort directly impacts patients’ lives, we’d love to meet you.
Apply today!
Do You Struggle With...
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About Us
Experience a new level of recovery with 903 Physical Therapy in Whitesboro, Tx!
Copyright© 2026 903 Physical Therapy - All Rights Reserved. Privacy Policy | Terms of Service
About Us
Experience a new level of recovery with 903 Physical Therapy in Whitesboro, Tx!
Copyright© 2026 903 Physical Therapy - All Rights Reserved. Privacy Policy | Terms of Service